Create great customer experiences when your customers get all the support they need whenever they interact with your brand.
Never leave your customers hanging
Using clever Chatbot and artificial intelligence technology, Engaje is your 24/7 receptionist, creating a personal connection with customers looking for support. Whether it’s answering simple questions, taking orders or even making appointments, Engaje offers a fast and efficient way of helping your customers. More difficult requests are directed to a real person, ensuring the highest level of customer service. Now that is clever!
Own your customer
You want your customers to be happy. By knowing who they are and what they like, the easier it is to give them what they want – and keep them coming back. Building a profile of every customer that engages with your business allows you to better understand them and identify marketing opportunities to keep your brand front and centre. And with knowledge, you can be even more responsive and use the same database to market different touch points.